Privacy Policy

1. Information We Collect

We may collect information you provide directly, including:

• Name, phone number, email address, and account login details.
• Transaction details such as data, airtime, utility, and bill payment requests.
• Payment references, wallet activity, and service delivery records.
• Support messages and other communication with our team.

2. How We Use Your Information

We use your information to:

• Create and manage your Mohsan Data account.
• Process payments, wallet funding, and service purchases.
• Deliver data, airtime, cable TV, electricity, and related services.
• Provide customer support and transaction notifications.
• Improve our platform, security, and user experience.
• Meet legal, regulatory, fraud prevention, and compliance obligations.

3. Payment and Transaction Security

We take reasonable administrative, technical, and physical measures to protect your information. Payment processing may be handled by trusted third-party payment providers. We do not intentionally store full card details on our public website.

4. Sharing of Information

We do not sell your personal information. We may share necessary information with service providers, payment processors, network operators, verification partners, or government/regulatory authorities where required to complete transactions, prevent fraud, or comply with applicable law.

5. Cookies and Usage Data

Our website may use cookies or similar technologies to keep you signed in, remember preferences, analyze usage, and improve service reliability. You may disable cookies in your browser, but some platform features may not work properly.

6. Data Retention

We retain account and transaction information for as long as needed to provide services, resolve disputes, prevent fraud, meet accounting requirements, and comply with legal or regulatory obligations.

7. Your Rights and Account Deletion

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Some records may be retained where required for legal, security, accounting, or fraud prevention purposes.

To request account deletion, send an email to Mohsandata2015@gmail.com using the email or phone number connected to your Mohsan Data account, or use the Contact Support page inside the app. Please include your registered phone number and state clearly that you want your account deleted. We may verify your identity before processing the request. Wallet, transaction, payment, fraud-prevention, tax, and compliance records may be retained where required by law or legitimate business/security obligations.

8. Children’s Privacy

Mohsan Data services are intended for users who can lawfully create accounts and perform digital transactions. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at Mohsandata2015@gmail.com or +234 8086501956.