Terms and Conditions

1. Acceptance of Terms

By creating an account, funding your wallet, placing an order, or using any Mohsan Data service, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Our Services

Mohsan Data provides digital services that may include:

• Mobile data bundle purchases.
• Airtime top-up and related VTU services.
• Cable TV subscription payments.
• Electricity bill payments and other supported utility services.
• Other digital products made available on our platform from time to time.

3. Account Responsibilities

You are responsible for keeping your login details confidential and for all activity carried out through your account. You must provide accurate information and promptly update your details when necessary.

4. Wallet Funding and Payments

Wallet funding and service payments must be made through approved payment channels. Transactions may be subject to verification, payment gateway downtime, bank delays, network provider delays, or fraud prevention checks.

5. Orders and Service Delivery

You must confirm that phone numbers, smart card/IUC numbers, meter numbers, network providers, and selected plans are correct before submitting an order. Mohsan Data will not be responsible for losses caused by incorrect details supplied by the user.

6. Refunds and Reversals

Successful orders delivered to the submitted details are generally not refundable. If an order fails and the service provider confirms non-delivery, we may reverse the value to your wallet or resolve the issue through another appropriate method. Refund timing may depend on third-party providers and payment processors.

7. Prohibited Use

You agree not to use Mohsan Data to:

• Commit fraud, unauthorized transactions, or illegal activity.
• Interfere with the platform, security systems, or service availability.
• Open accounts with false, misleading, or stolen information.
• Abuse promotions, referral systems, or customer support channels.

8. Service Availability

We aim to keep our platform reliable, but we do not guarantee uninterrupted service. Availability may be affected by maintenance, internet issues, payment gateway problems, bank downtime, or telecom/utility provider delays.

9. Limitation of Liability

To the fullest extent permitted by law, Mohsan Data will not be liable for indirect, incidental, or consequential losses arising from the use of our services, including delays or failures caused by third-party providers, incorrect user details, or events beyond our reasonable control.

10. Suspension or Termination

We may suspend or terminate an account, delay a transaction, or request additional verification where we suspect fraud, policy abuse, security risk, or violation of these Terms.

11. Account Deletion Requests

You may request account deletion by contacting support through the app or by emailing Mohsandata2015@gmail.com with your registered phone number. We may retain transaction, wallet, payment, security, fraud-prevention, accounting, or compliance records where required by law or legitimate business obligations.

12. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of Mohsan Data after changes are posted means you accept the updated Terms.

13. Contact Us

For questions about these Terms, contact us at Mohsandata2015@gmail.com or +234 8086501956.